Welcome to therootsofyou.com (the "Site"), owned and operated by The Roots of You ("we," "us," or "our"). By accessing or using this Site, purchasing our products or services, or booking a session, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, please do not use the Site.

1. Acceptance of Terms

By using this Site, creating an account, purchasing a product, course, or session, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and legally able to enter into these Terms.

2. Nature of Our Services

Our offerings — including but not limited to readings, energy healing sessions, activations, courses, and digital products — are intended for personal growth, spiritual exploration, and entertainment purposes only.

They are not a substitute for professional medical, psychological, legal, or financial advice. We make no guarantees regarding specific outcomes, results, or experiences. You are solely responsible for any decisions made based on information or services received from us.

If you are experiencing a medical or mental health emergency, please contact a licensed professional or emergency services immediately.

3. Information We Collect

To process your orders and provide our services, we collect the following information:

• Name

• Email address

• Phone number

• Payment/card information (processed securely through our third-party payment processor)

We do not store full payment card details on our own servers; card information is handled by our payment processor in compliance with applicable data security standards (e.g., PCI-DSS). For full details on how your information is used, stored, and protected, please refer to our Privacy Policy.

4. Orders, Payments & Pricing

• All prices are listed in USD and are subject to change without notice.

• Payment is due in full at the time of purchase unless otherwise stated.

• You agree to provide current, complete, and accurate purchase and account information for all purchases made on the Site.

• We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or error in pricing.

5. Refund & Cancellation Policy

All sales are final. Sessions may be rescheduled with 24 hours' notice.

6. Bookings & Scheduling

For private or group sessions requiring booking, availability is not guaranteed until a specific time slot is confirmed. We reserve the right to reschedule sessions due to unforeseen circumstances and will make reasonable efforts to notify you in advance.

7. Intellectual Property

All content on this Site — including text, graphics, logos, images, audio activations, course materials, and videos — is the property of The Roots of You or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

Purchased digital products (courses, activations, readings, recordings) are licensed to you for personal, non-commercial use only and may not be resold, shared, or redistributed.

8. User Conduct

By using this Site, you agree not to:

• Use the Site for any unlawful purpose

• Attempt to gain unauthorized access to our systems or other users' accounts

• Upload or transmit harmful code, viruses, or malicious content

• Impersonate any person or entity or misrepresent your affiliation

9. Third-Party Links & Services

Our Site may contain links to third-party websites or services (including booking platforms, payment processors, or social media). We are not responsible for the content, policies, or practices of any third-party sites.

10. Disclaimer of Warranties

The Site and all products/services are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, The Roots of You shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or our services, even if advised of the possibility of such damages.

12. Indemnification

You agree to indemnify and hold harmless The Roots of You, its owners, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Site or violation of these Terms.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of MA, without regard to its conflict of law provisions.

15. Contact Us

If you have any questions about these Terms, please contact us at: [email protected]